Terms & Conditions

Welcome to Wear US, the digital B2B apparel fulfillment channel operated by The McKeyra Group Corp. (“Wear US”, “we”, “us”, or “our”). By accessing our website, placing an order, or utilizing our custom decoration services, you (“Client”, “Buyer”, or “User”) agree to be bound by the following Terms & Conditions. Please read them carefully before initiating a project.

1. Operating Entity & Jurisdiction

These terms shall be governed by and construed in accordance with the laws of the **Province of Ontario, Canada**, and the federal laws of Canada applicable therein. Any legal action, dispute, or arbitration arising from transactions on this network shall be resolved in Toronto, Ontario, under the rules of the **ADR Institute of Canada**.

2. B2B Contract Formation & Proof Approvals

All bulk orders and uniform programs are treated as commercial B2B procurement transactions. Contract formation occurs under the following strict sequence:

  • Sourcing & Quoting: Blank garments are dynamically priced and quoted based on our wholesale pipelines with S&S Activewear and SanMar Canada. Quoted rates remain valid for 14 business days.
  • Digital Design Proof: Clients must upload vector-based artwork. We will deliver a digital design mockup outlining placement, colors, and sizing boundaries.
  • Approval Sign-off: Production will NOT initiate until the client provides explicit written or electronic sign-off on the design proof and size manifest. Upon sign-off, the order specifications are locked and represent a binding commercial contract.

3. Artwork Rights & Trademark Licensing

By uploading logos, team crests, corporate slogans, or proprietary designs, the Client warrants that they possess full legal ownership or authorized licensing rights to reproduce said intellectual property. The Client grants Wear US and its vetted decoration partners a non-exclusive, royalty-free, limited license to reproduce the uploaded marks solely for the completion of the Client’s order.

Wear US reserves the right to reject orders containing designs that violate third-party copyrights, trademarks, or consist of explicit, hateful, or illegal content.

4. Minimum Order Quantities & Reorder Protections

We pride ourselves on offering **flexible MOQ limits** to support dynamic business environments and team changes. While initial bulk orders are optimized for quantity price-breaks, subsequent **reorders** within the same uniform program can be processed at low volume. Reorders will preserve the approved artwork specifications, though unit pricing may adjust based on the lower procurement tier.

5. Shipping & Delivery Liability

All bulk merchandise shipments are executed **F.O.B. (Free on Board) Shipping Point** from our Toronto logistics hub or direct supplier warehouses. Ownership of the goods and risk of loss transfers to the Client once the shipment is handed over to the carrier (Canada Post, UPS, or Purolator).

Fulfillment timelines (typically 7–14 business days for custom decoration) are estimations. Carrier transit delays, custom clearances, and weather anomalies represent *force majeure* events and are excluded from delivery guarantees.

6. Custom Decorated Product Return Exclusions

ALL SALES OF CUSTOM DECORATED APPAREL ARE FINAL. Because garments are permanently embroidered, screen-printed, or DTF-pressed with Client-specific logos and marks, they possess zero resale value. Returns, exchange requests, or refund claims will NOT be accepted under any circumstances, including “buyer’s remorse” or sizing selection errors.

It is the Client’s sole responsibility to verify sizing charts and fit guides via our dedicated [Size Guide](/sizing/) before final design proof approval.

7. Limited Warranty & Defect Claims

In the event of a material manufacturer defect in the blank garment (e.g., seams unraveled, fabric tears) or a severe decoration deviation from the approved proof, the Client must submit a defect claim via our [Returns & Withdrawal](/returns/) interface within **30 days of delivery**.

Approved claims will receive either a complete replacement/reprint of the affected garments at our cost or a pro-rated commercial credit. Our liability is strictly limited to the invoice cost of the defective items.

8. Contact for Legal Notices

For official legal correspondence regarding these terms or commercial dispute resolutions:

Mailing Address: Legal Department, The McKeyra Group Corp., 7261 Victoria Park Ave, Toronto, ON, Canada.
Email: [email protected]
Phone: (289) 778-2823